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Nov 2024 - Present
Led the migration of NetOne IT Ltd's email infrastructure to a new Microsoft Exchange version, overseeing the transition of email domains, mailboxes, and distribution lists with minimal disruption. Ensured data integrity, configured mail flow, and provided post-migration support, resulting in a more secure and efficient email system for all NetOne IT clientele.
Skills: Microsoft Exchange
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Aug 2023
Resolved a critical DPE power supply issue at a client site in Lusaka, Zambia, as a Service Partner with TRT. Led a team to diagnose and replace a faulty input dual 12V power supply unit, restoring system stability with minimal downtime. Delivered a detailed service report, earning client satisfaction for the swift resolution.
Skills: Project Management, Communication, Customer Service
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Feb 2023
Installed and commissioned an HPE server infrastructure (DL380 Gen10) for a client in Lusaka, Zambia, as a Service Partner with TRT. Led the team in integrating processors, memory, storage, and network components, enhancing data processing and scalability. Completed the project on schedule, meeting HPE standards and achieving client satisfaction.
Skills: Project Management, Hardware Installation, Leadership
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Aug 2022 - Dec 2022
Contributed to the aero bridge system upgrade at Kenneth Kaunda International Airport with Zambia Airports Corporation Limited. Managed the project, led technicians in installing state-of-the-art technology, and ensured integration with existing infrastructure, reducing boarding times and enhancing safety, setting a benchmark for other airports.
Skills: Project Management, Networking, Leadership
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Mar 2021 - Nov 2021
Developed a location-aware mobile app at the National Institute of Public Administration to recommend nearby retail stores with the cheapest prices in Zambia. Integrated Google Maps and a price comparison algorithm, saving users time and money while enhancing business visibility through mobile commerce.
Skills: Mobile Application Development, Location-Based Services, Algorithm Development, Database Management
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Sep 2018 - Jan 2019
Improved fleet management for Balaji Constructions by implementing a GPS-based real-time monitoring system. Conducted a needs assessment, selected technology, and managed installation, leading to increased efficiency, reduced downtime, optimized routes, and cost savings through lower fuel consumption.
Skills: Project Management, GPS Technology, Stakeholder Collaboration
