L2 Support Engineer | Lusaka Province, Zambia
March 29, 2025
In today’s digital landscape, cybersecurity and data analytics are at the heart of every resilient IT infrastructure. At NetOne Zambia, we are committed to leveraging real-time monitoring, threat intelligence, and proactive defense strategies to protect businesses from evolving cyber threats. As an L2 Support Engineer, I’ve seen firsthand how these tools transform vulnerabilities into strengths, ensuring that our clients’ networks remain secure and operational.............
March 15, 2025
As Zambia continues to grow as a hub for technology in Southern Africa, the demand for robust IT infrastructure is at an all-time high. In this post, I explore the challenges and opportunities for improving network reliability and security in the region, drawing from my experience at NetOne Zambia and Zambia Airports Corporation Limited. The rapid adoption of digital services—think mobile banking, e-commerce, and government portals—has put immense pressure on existing systems, many of which were designed decades ago..............
February 20, 2025
While my career is rooted in technology, I find immense joy in traveling and exploring new cultures. From the bustling streets of Singapore to the serene landscapes of Zambia, traveling has taught me resilience and adaptability—skills that I bring back to my work in IT. It’s more than just a hobby; it’s a way to recharge and gain perspective beyond the screens and servers I deal with daily...............
January 10, 2025
Starting a career in IT can be daunting, but with the right mindset and skills, you can thrive. In this post, I share my journey from an intern at Algebra Global to an L2 Support Engineer, along with practical tips for troubleshooting, networking, and career growth. The IT field is vast, but it rewards persistence and curiosity...............