L2 Support Engineer | Lusaka Province, Zambia
March 29, 2025
In today’s digital landscape, cybersecurity and data analytics are at the heart of every resilient IT infrastructure. At NetOne Zambia, we are committed to leveraging real-time monitoring, threat intelligence, and proactive defense strategies to protect businesses from evolving cyber threats. As an L2 Support Engineer, I’ve seen firsthand how these tools transform vulnerabilities into strengths, ensuring that our clients’ networks remain secure and operational.
Standing in front of this security operations dashboard, I’m reminded of the critical role we play in safeguarding networks and ensuring business continuity. Cybersecurity isn’t just about responding to incidents—it’s about staying ahead, analyzing data, and mitigating risks before they escalate. For example, by integrating data analytics, we can detect unusual patterns—like a sudden spike in login attempts—long before they turn into breaches. At NetOne, we’ve implemented tools like SIEM (Security Information and Event Management) systems to provide real-time insights, allowing us to act swiftly and decisively.
But it’s not just about technology; it’s about collaboration. The cyber landscape is too complex for any one team to tackle alone. I’m excited to collaborate with fellow professionals and organizations across Zambia and beyond to build stronger, more secure systems. Whether it’s sharing threat intelligence or co-developing innovative solutions, partnerships are key. Imagine a future where Zambian businesses lead the region in cybersecurity resilience—that’s the vision driving me. Let’s connect and innovate together!