L2 Support Engineer | Lusaka Province, Zambia
May 7, 2025
No need to sugarcoat it. Customer service in the modern age sucks. We have become so swamped by poor customer experiences from the world’s businesses that we now expect crappy customer service as a standard...............
May 6, 2025
This image, taken on January 14, 2023, reflects a personal moment of reflection on my journey as an ICT Officer at Kenneth Kaunda International Airport.........................
May 5, 2025
This image captures a quiet moment in the ICT Pool Office at Kenneth Kaunda International Airport, where I served as an ICT Officer on June 17, 2023. The caption, “The last known survivor stalks it’s prey in the night,” reflects the solitude and vigilance required during the night shift, a time when technical challenges often emerge under the cover of darkness........................
May 4, 2025
Back in June 2023, I shared a moment on Facebook while sitting at a local KFC restaurant, reflecting on a powerful quote by Jim Rohn: "There will be always variables you can not control but your effort level should be maxed out regardless.".......................