Darwin Chapuswike in a suit

Darwin Chapuswike

L2 Support Engineer | Lusaka Province, Zambia

The Lost Art of Customer Service: An Opportunity for Entrepreneurs

May 7, 2025

No need to sugarcoat it. Customer service in the modern age sucks. We have become so swamped by poor customer experiences from the world’s businesses that we now expect crappy customer service as a standard...............

Teamwork in Crisis: A Day at Kenneth Kaunda

May 6, 2025

This image, taken on January 14, 2023, reflects a personal moment of reflection on my journey as an ICT Officer at Kenneth Kaunda International Airport.........................

Darwin Chapuswike reflecting on resilience and potential, January 14, 2023

The Last Known Survivor: A Moment at Kenneth Kaunda

May 5, 2025

This image captures a quiet moment in the ICT Pool Office at Kenneth Kaunda International Airport, where I served as an ICT Officer on June 17, 2023. The caption, “The last known survivor stalks it’s prey in the night,” reflects the solitude and vigilance required during the night shift, a time when technical challenges often emerge under the cover of darkness........................

Darwin Chapuswike in the ICT Pool Office at Kenneth Kaunda International Airport, June 17, 2023

Reflecting on Effort and Control: A Lesson from Jim Rohn at KFC

May 4, 2025

Back in June 2023, I shared a moment on Facebook while sitting at a local KFC restaurant, reflecting on a powerful quote by Jim Rohn: "There will be always variables you can not control but your effort level should be maxed out regardless.".......................

Darwin Chapuswike working at KFC in 2023
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